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Patient & Visitor Information


Visiting Hours

Visitors play an important role in supporting patients and extended care residents. General visiting hours are 8:00 a.m. to 8:00 p.m. However, we promote a family friendly environment with flexible visiting hours. Family and friends may visit when convenient or needed with respect to the patient's needs.

In special circumstances, arrangements can be made for visitors to stay with the patient. Please consult a nurse to determine if these arrangements can be made. To ensure that patients and staff are not exposed to contagious illnesses, we ask those who are ill not to visit patients and instead contact them by phone.

Patients, upon admission have the right to restrict visitors and any personal information that is released about them. With patients permission, we can release the patient name and room number to transfer a call to their room.

Billing Questions

If you have questions about your bill or making a payment, please call our business office at (432) 639-2575 ext. 488.

Clergy Services

Upon request, we will contact your minister or someone from the Iraan Ministerial Alliance to visit patients while they are in the hospital or emergency room. Patients religious preferences will be honored.

Cafeteria

The hospital's cafeteria is located near the lobby. Patient food allergies and therapeutic diets will be honored at the discretion of the dietary department, nutritionist and doctor. A guest tray may be ordered by the patient, if family is present at mealtime. Prior notice needs to be given by 10:00 am if a lunch guest tray will be needed. Lunch menus are posted daily.

Vending Machines

Vending machines for snacks and beverages are located near the cafeteria and clinic lobby.

Telephone

A public phone is located in the main hospital lobby. Individuals are able to use cellular phones inside the facility. To place a call to a patient in their room, dial 432-639-2575 ext. 477 and the staff will transfer you or give the patient room number to call directly.

Smoking Policy

Iraan General Hospital and Medical Clinic is a tobacco-free environment. Smoking is prohibited inside all buildings, near entrances, and on all grounds. A smoking cessation program is available to staff, patients and community members who wish to quit smoking. Please contact the Medical Clinic for more information on this program, (432) 639-2580.

Interpreter Services

Spanish speaking interpreters are available within our staff in most cases. However, we will make attempts to provide an interpreter if one is not available when needed.

Nondiscrimination Statement

Iraan General Hospital complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Lost and Found

Please report any lost items by calling the hospital's admitting/information desk at (432) 639-2575.