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Business Office

Caring For the Lives We Touch

The business office is comprised of multiple areas: Admissions, Insurance Verification, Eligibility, Billing, Customer Service, Collections, and Financial Assistance: Charity and Indigent Programs.

Business Office hours are:

Monday 8:00 AM -7:00 PM
Tuesday - Thursday 8:00AM - 5:00 PM
Friday 8:00 a.m. to 3:00 p.m.

Closed holidays

For Customer Service please call 432) 639-3400.

Physician services rendered in the hospital, in conjunction with medical hospital services, are billed by Iraan General Hospital. Other specialty services will be billed directly by the providers. Although these services are in conjunction with your treatment at the hospital, the physicians providing these services are not employed by the hospital and bill privately.

When You Call the Business Office

Please have your account number or guarantor number handy. Due to HIPAA Privacy Laws, we cannot discuss a patient's medical or financial information without the patient's permission. Permission may be granted in writing or in person verbally. Therefore, if you don't have a current statement on hand, we will need to identify you as the person on the account.

Who to contact:

CFO - Nelia Hernandez
Patient Representative - Ruby DeHoyos
Patient Representative - Cindy Morris
Patient Representative - Naomi Espinosa
Business Office Manager - Teresa Tucker
Patient Representative - Yajaira Barrera

Financial assistance programs:

Charity and Indigent Programs are available to those who qualify. Contact Naomi Espinosa for an application or a screening to see if you are potentially eligible.

What's New: